About the Author

Hello! My name is Sakshi Vaashiisht, and I have a background in soft skills, voice and accent training, instructional design, content writing, article writing, ghostwriting, life coaching, and public speaking.

I began my training/coaching and content writing careers in 2012 while working for a multinational corporation, and I gradually transitioned into professional training and content writing. I've worked with well-known corporations such as IBM and HCL Technologies, as well as a few independent clients.

As a public speaker, I am experienced in delivering educational/awareness seminars, team management, training module design/instructional design based content development, coaching, mentoring, and in-house training for customer service training, effective communication, behavioral aspects, email etiquette, presentation skills, writing skills, and business etiquette, leadership training for L2 and L3 employees, and web content writing/ghost writing.

I have a postgraduate diploma in information technology and instructional design, as well as certifications in Content Writing, Train the Trainer, Master Trainer, ITIL Intermediate Service Operations, and Six Sigma Yellow Belt.